|
The best Customer Service
enhancement, that you can complete quickly, is credit reporting!
Companies are learning that their
Business Credit File is their reputation. Here are a few
'great ideas' that can be used to communicate your decision to offer
this outstanding new customer service initiative of:
Building Business Reputations!
Initial Notice Letter
- 'We have (or soon will) begin reporting your
account.' Final Notice
Letter - 'You're past due...please pay *xx.xx
and we will report you as current.'
Red Sticker - "We report
our Credit Data to Experian" Available as
electronic and adhesive versions.
Remind Customers - At every
point of sale (Credit Applications, Order
Forms, Invoices, Newsletters, etc.) |